12 replies to this topic

[1060Ivy]

Stubhub renewed their contract with MLB as an online ticket seller for the next 5 years. Cubs, Yankees and Angels have opted out of the new agreement.

Appears that Ticketmaster will have a deal with the Yankees but no clue for Cubs.

For games with little fan interest, Stubhub does seem to batter the ticket prices to sellers while keeping premiums on ticket deliver service. The deliver fees are flat rates while ticket prices float with demand.

Can recall a number of Cub games in September this year at which the ticket prices on Stubhub was less than a dollar for large number of tickets but total cost of these ticket with delivery could be something like $8 or more.

As an occasional seller of tickets would prefer to see a sliding scale for delivery fees but doubt that whatever the Cubs introduce will have this feature.

http://espn.go.com/m...ket-market-deal

[BT]

so what does that mean? Can you still sell Cubs tickets on Stubhub, but the Cubs won't get a cut?

[1060Ivy]

No clue as to what it means for the Cubs organization but it appears that you should still be able to purchase and sell Cubs tickets on Stubhub.

My guess is that Cubs are working on their own deal with Ticketmaster or some other ticket resale organization.

[Coldneck]

Does Ticketmaster have a resale site?

[rok]

Does Ticketmaster have a resale site?

It used to be called TicketsNow, but they swallowed it up and integrated the two sites. StubHub is owned by eBay.

[1060Ivy]

No clue what's changed from agreement

Maybe the no sales within 6 hours of game?

Guess is that Cubs weren't ready with alternative solution

http://my.chicagotri...e/p2p-73787381/

[1060Ivy]

email from Stubhub to Cubs ticket buyers and sellers:

  

We have some important news to share with you about selling your Chicago
Cubs tickets for the upcoming season. We recently renewed our
partnership with Major League Baseball Advanced Media (MLBAM), and we're
ready for you to list your 2013 Cubs tickets. But there are some
changes you need to know about.

        The Chicago Cubs are one of the 27 MLB teams that StubHub will be
integrated with in 2013, which means we'll have a direct link between
our site and the teams' ticketing systems.   MLB transfer fee and minimum list price
      
    As always, it's free to list tickets on StubHub. When your Cubs
tickets sell, there's a new MLB transfer fee of $1.50 per ticket. When
you list your tickets for sale, you'll see the MLB transfer fee as a
separate line item when you set your ticket price. Here's how it will
work: If you list a ticket for $50.00, $1.50 will go to the MLB transfer
fee, and your payment will be calculated from the remaining $48.50. So
in this case, your payment will be $41.23, which is 85% of $48.50.


    You may want to price some of your tickets low, but there is a minimum
list price of $3.00 per ticket for all home games for MLB Integrated
Teams.    
Sale end time change
      
    While StubHub continues to support sales as close to event time as
possible, the Cubs have elected to end StubHub sales 6 hours before game
time.
  Encouraging more MLB ticket buyers  
        What the buyer sees is what the buyer pays: Starting
this year, when buyers check out the selection of tickets for an MLB
event, they'll see all the fees included in the ticket prices. Before
this change, buyers had service and delivery fees that they didn't see
until right before they were ready to purchase, which came as an
unpleasant surprise to many buyers. We did extensive testing of this
model over the past several months to get it right and make sure it
leads to better ticket sales and happier customers.

        Keep in mind, including these fees up front will affect the overall
price the buyer sees for your tickets on the event page, but it won't
affect your payout.

        Buyer ticket delivery: The delivery fee for MLB games
will be $2.00 per ticket. Like the service fee, the delivery fee will
be included in the ticket price on the event page.

        Here's how it will work: A seller who sets a per-ticket price of
$50.00 will see that listing on the event page inclusive of the service
and delivery fees. So the price on the event page will be $57.00, which
includes the ticket price ($50), the buyer service fee ($5) and buyer
delivery fee ($2). Don't forget to keep this in mind when pricing your
tickets and looking for them on the event page.

        We're looking forward to a great 2013 MLB season. Please reach out to us if you have any questions.

Sincerely,

StubHub Customer Service
 

[Coldneck]

So let me get this straight, Stubhub jacks both the seller and buyer on every transaction. On one $50 ticket, Stubhub "earns" $7 from the buyer and $7.27 from the seller. Is that right?  It can't be can it?

 

If so, Stubhub receives 28.5% commission as the middle man, which is obscene. If it's true than there's definitely room for a competitor. And that doesn't include the fee paid to MLB.

[1060Ivy]

Actually believe there are also fees associated with additional services like printing at home so that 28% can increase dramatically

[BT]

Actually believe there are also fees associated with additional services like printing at home so that 28% can increase dramatically

 

Correct. And in many cases, they don't ever touch the product. In the past they used to pay for shipping, but now, you enter the code on the ticket when selling, and the buyer prints the ticket at home, so all stubhub is doing is providing the venue. Sort of like ebay, except they don't have to deal with headaches like people selling items that are broken/don't exist.

 

The good news is that no one will be buying tickets this year anyway, so no big deal.

[Kid]

Actually believe there are also fees associated with additional services like printing at home so that 28% can increase dramatically

 

Correct. And in many cases, they don't ever touch the product. In the past they used to pay for shipping, but now, you enter the code on the ticket when selling, and the buyer prints the ticket at home, so all stubhub is doing is providing the venue. Sort of like ebay, except they don't have to deal with headaches like people selling items that are broken/don't exist.

 

The good news is that no one will be buying tickets this year anyway, so no big deal.

 

And eBay owns StubHub, so there you go.  But I'm not sure what the issue really is.  If you don't want to sell tickets through StubHub, you can go to the ballpark and sell them.  You can use Craigslist.  You can use eBay rather than StubHub and pay a smaller percentage.  Those are all possibilities that make it harder to sell tickets and/or maximize value.  It's not like there's one option.  I've bought and sold tickets through StubHub and it's the easiest way to do it.  They don't hide their fees, so I don't have a beef with them. Would I prefer it to be cheaper? Yes, but I choose them with my eyes open.

[rok]

As long as I can unload at least 50% of my unused tickets without taking a total bath on them, I don't really care one way or the other. This new scheme helps set a price floor, so fine by me. I don't have much of a choice if I value convenience higher than the other factors.

[Coldneck]

 

Actually believe there are also fees associated with additional services like printing at home so that 28% can increase dramatically

 

Correct. And in many cases, they don't ever touch the product. In the past they used to pay for shipping, but now, you enter the code on the ticket when selling, and the buyer prints the ticket at home, so all stubhub is doing is providing the venue. Sort of like ebay, except they don't have to deal with headaches like people selling items that are broken/don't exist.

 

The good news is that no one will be buying tickets this year anyway, so no big deal.

 

And eBay owns StubHub, so there you go.  But I'm not sure what the issue really is.  If you don't want to sell tickets through StubHub, you can go to the ballpark and sell them.  You can use Craigslist.  You can use eBay rather than StubHub and pay a smaller percentage.  Those are all possibilities that make it harder to sell tickets and/or maximize value.  It's not like there's one option.  I've bought and sold tickets through StubHub and it's the easiest way to do it.  They don't hide their fees, so I don't have a beef with them. Would I prefer it to be cheaper? Yes, but I choose them with my eyes open.

I don't have a beef with them either. I see a business opportunity for someone.  Their prices are high because they have no real competition. There are other avenues to buy and sell tickets but none like Stubhub. They have the greatest business plan in the history of business. Outside of Admin costs they have no real risk.